Information and Digital Technology (for Year 12 in 2022)

The Information and Digital Media course provides a foundation in general computing and employment skills that enable participation in an information technology environment in any industry. The course provides the skills and knowledge for an individual to be competent in introductory ICT technical functions. It also assists students to achieve a degree of confidence and self-sufficiency as an advanced ICT user.


ICT30118 – Certificate III in Information, Digital Media and Technology
This qualification is available as a School Based Traineeship. Read more information below.

  • Students undertaking the 240 hour course will be eligible to achieve a Statement of Attainment towards Certificate III in Information, Digital Media and Technology.

It is possible for students to complete the full Certificate III through the Post-School VET Course: Information, Digital Media and Technology

Note: ICT30118 has been superseded by ICT30120 Certificate III in Information Technology. NESA has advised the 2022-23 cohort will be enrolled in the updated qualification.

Course Duration/Hours

This is a 240 hour course that runs over 2 years. It may be possible to undertake a 120 hour course in Information, Digital Media and Technology.

Note: A total of 420 hours is required to complete the full qualification. As it is difficult for your school to offer this, a course is available during Term 4 of Year 12, post HSC exams as part of our Smart & Skilled program. To access further information use the Post-School tab on this site.

HSC Information

This is a Board Developed Course, Category B. Students who complete the 240 hour course may sit for the optional HSC exam. Mandatory units of competency from the list below are examined.

One Category B course (2 units) may be counted towards the calculation of the ATAR for university entrance. Students not wishing to achieve an ATAR need not sit the HSC examination.

Work Placement

NSW Education Standards Authority (NESA) requires students to complete a minimum of 70 hours of work placement. Work placement is a mandatory component of the course and must be completed prior to the student’s last HSC exam.

Days worked as part of a School Based Apprenticeship or Traineeship satisfies this NESA requirement.


This course is competency based and the student’s performance is recognised against a prescribed industry standard. Assessment strategies may include:

  • Observation
  • Student demonstration
  • Questioning
  • Written tasks
  • Tests

Students are given a number of opportunities to demonstrate competence across the range of competency standards covered by this course.

Recognition of Prior Learning (RPL)

You may be entitled to apply for Recognition of Prior Learning. If you have completed any training, either through your part-time work, TAFE or other school VET courses you have completed recently, or through experience gained in other ways you can apply for RPL. You should talk to your School VET Coordinator, Careers Adviser or course teacher for further information.


A course fee is generally charged by schools to cover consumable materials. Your school will provide further advice.

Units of Competency
  • NOTE: ICT30120 units of competency will be listed when NESA course information has been advised.

To be eligible for this qualification you must successfully complete: 17 units: 6 core, 6 electives, 5 specialist


  • BSBWHS304 Participate effectively in WHS communication and consultative processes (Core)
  • ICTICT202 Work and communicate effectively in an ICT environment (Core)
  • ICTWEB201 Use social media tools for collaboration and engagement
  • ICTICT302 Install and optimise operating system software (Core)
  • ICTSAS308 Run standard diagnostic tests (Core)
  • ICTICT301 Create user documentation (Core)


  • ICTWEB303 Produce digital images for the web
  • ICTWEB431 Create and style simple markup language documents
  • ICTWEB302 Build simple websites using commercial programs
  • ICTICT203 Operate application software packages
  • ICTICT308 Use advanced features of computer applications

Post-School VET course

  • BSBSUS401 Implement and monitor environmentally sustainable work practices (Core)
  • BSBEBU401 Review and maintain a website
  • BSBFLM303 Contribute to effective workplace relationships
  • ICTICT304 Implement system software changes
  • ICTICT307 Customise packaged software applications for clients
  • ICTICT409 Develop macros and templates for clients using standard products

Students undertaking the 240 hour course will be eligible to achieve a Statement of Attainment towards Certificate III in Information, Digital Media and Technology. Students have the option to enrol in the Post-School VET course in Term 4 after the HSC Examination period, to complete the 6 units listed above. The satisfactory completion of all units us necessary to achieve the full qualification.

Further Study

Relevant Information Technology qualifications including Certificate IV, Diploma and Degree

Career Information

Job Roles

Possible job titles relevant to this qualification include:

  • Help desk officer
  • Network Support Officer
  • ICT operations support
  • ICT user support
  • PC support
  • Technical support

Duties and Tasks

IT support technicians may perform the following tasks:

  • Identify the hardware and software needed to provide solutions to problems
  • Assist with the customisation and adaptation of existing programmes to meet users; requirements
  • Provide telephone, face-to- face and online support to customers
  • Download and install appropriate software
  • Connect users to networks and provide initial training in facilities and applications
  • Talk with vendors and programmers
  • Provide information relating to customers; hardware and software purchasing decisions
  • Make sure users can use the equipment by providing personal tuition and self-help instructions
  • Undertake housekeeping and reporting functions for the area of responsibility

Personal Attributes

  • Strong client focus and genuine desire to assist
  • Analytical skills
  • Persistence
  • Good communication skills
  • Able to work as part of a team
  • Patient and tolerant
  • Aptitude for technical activities
  • Methodical and disciplined approach to problem-solving.

For further information:
Type the qualification code into the search bar, then click on the qualification title.
Explore Career Pathways and Student Outcomes including Employment, Salary, Occupations.