Information and Digital Technology (for Year 11 in 2022)

This course is currently under development by NESA. The following information should be taken as a guide and will be confirmed once NESA has published the Information and Digital Technology syllabus for 2022.

The Information and Digital Media course provides a foundation in general computing and employment skills that enable participation in an information technology environment in any industry. The course provides the skills and knowledge for an individual to be competent in introductory ICT technical functions. It also assists students to achieve a degree of confidence and self-sufficiency as an advanced ICT user.


ICT30120 – Certificate III in Information Technology
This qualification is available as a School Based Traineeship. Read more information below.

Course Duration/Hours

This is a 240 hour course that runs over 2 years. It may be possible to undertake a 120 hour course in Information, Digital Media and Technology.

HSC Information

This is a Board Developed Course, Category B. Students who complete the 240 hour course may sit for the optional HSC exam. Mandatory units of competency from the list below are examined.

One Category B course (2 units) may be counted towards the calculation of the ATAR for university entrance. Students not wishing to achieve an ATAR need not sit the HSC examination.

Work Placement

NSW Education Standards Authority (NESA) requires students to complete a minimum of 70 hours of work placement. Work placement is a mandatory component of the course and must be completed prior to the student’s last HSC exam.

Days worked as part of a School Based Apprenticeship or Traineeship satisfies this NESA requirement.


This course is competency based and the student’s performance is recognised against a prescribed industry standard. Assessment strategies may include:

  • Observation
  • Student demonstration
  • Questioning
  • Written tasks
  • Tests

Students are given a number of opportunities to demonstrate competence across the range of competency standards covered by this course.

Recognition of Prior Learning (RPL)

You may be entitled to apply for Recognition of Prior Learning. If you have completed any training, either through your part-time work, TAFE or other school VET courses you have completed recently, or through experience gained in other ways you can apply for RPL. You should talk to your School VET Coordinator, Careers Adviser or course teacher for further information.


A course fee is generally charged by schools to cover consumable materials. Your school will provide further advice.

Units of Competency

To be eligible for this qualification you must successfully complete 12Units: 6 Core and 6 Electives.

Core Units

  • BSBCRT301 Develop and extend critical and creative thinking skills
  • ICTSAS305 Provide ICT advice to clients
  • ICTSAS305 Securely manage personally identifiable information and workplace information
  • ICTICT313 Identify IP, ethics and privacy policies in ICT environments
  • ICTPRG302 Apply introductory programming techniques
  • BSBXTW301 Work in a team

Elective units will be confirmed by the school once the NESA syllabus is published. They may include units such as:

  • BSBWHS311 Assist with maintaining workplace safety
  • ICTWEB305 Produce digital images for the web
  • ICTWEB304 Build simple web pages
  • ICTWEB431 Create and style simple markup language documents
  • ICTICT214 Operate application software packages
  • ICTICT312 Use advanced features of applications
Further Study

Relevant Information Technology qualifications including Certificate IV, Diploma and Degree

Career Information

Job Roles

Possible job titles relevant to this qualification include:

  • Help desk officer
  • Network Support Officer
  • ICT operations support
  • ICT user support
  • PC support
  • Technical support

Duties and Tasks

IT support technicians may perform the following tasks:

  • Identify the hardware and software needed to provide solutions to problems
  • Assist with the customisation and adaptation of existing programmes to meet users; requirements
  • Provide telephone, face-to- face and online support to customers
  • Download and install appropriate software
  • Connect users to networks and provide initial training in facilities and applications
  • Talk with vendors and programmers
  • Provide information relating to customers; hardware and software purchasing decisions
  • Make sure users can use the equipment by providing personal tuition and self-help instructions
  • Undertake housekeeping and reporting functions for the area of responsibility

Personal Attributes

  • Strong client focus and genuine desire to assist
  • Analytical skills
  • Persistence
  • Good communication skills
  • Able to work as part of a team
  • Patient and tolerant
  • Aptitude for technical activities
  • Methodical and disciplined approach to problem-solving.

For further information:
Type the qualification code into the search bar, then click on the qualification title.
Explore Career Pathways and Student Outcomes including Employment, Salary, Occupations.
Course Flyer: INFORMATION AND DIGITAL TECHNOLOGY (FOR YEAR 11 IN 2022) FLYER for Subject Selection.